Buyback
Here, you can easily sell your fine gold back to us at competitive rates. Our streamlined process ensures that you can convert your fine gold to cash swiftly and securely.
Why Sell Your Gold to Us?
We provide two convenient options for collecting your fine gold
Self Drop-Off Locations
Choose to drop off your gold at one of our authorized branch at your convenience. With five strategically placed drop-off points, we ensure a hassle-free and accessible process for all our customers.
Scheduled Pick-Up Services
Schedule a pickup with our third-party logistics partner to collect your gold from your location. With a wide pickup range covering up to seven provinces, we provide a convenient and efficient service tailored to your needs.
1. How to sell your fine gold?
-
1. Select the “Buyback” Feature
Open Treasury app and select the “Buyback” feature from the menu.
-
2. Click "Get Started"
The button is located at the bottom of the landing page.
-
3. Fill out the Form
- Personal Information
Provide your personal information to initiate the buyback process. - Detail of the Gold
Enter the details of the gold you wish to sell.
- Personal Information
-
4. Then, Choose Your Preferred Method
There are two options for completing your transaction. Choose the one that best suits your availability and preference.
- Option 1 – Drop-Off Method
Choose the nearest drop-off location from your domicile and schedule a convenient time.
- Option 2 – Schedule Pick-Up
Ensure you entered the correct address within the listed coverage areas.
- Option 1 – Drop-Off Method
-
5. Agree to Terms and Conditions
After completing all the questions, please read and agree to the Terms and Conditions to proceed with the transaction
Ready to Sell Your Gold?
Convert your fine gold to cash quickly and securely
Frequently Asked Questions (FAQ)
Find answers to your questions about Buyback here
Our Buyback feature allows you to sell your fine gold back to us at competitive rates. You can choose between two convenient methods for collecting the gold: Self Drop-Off or 3PL Pickup.
You can choose between:
a. Self-Drop-Off: Select an authorized drop-off location and schedule a convenient time to drop off your gold.
b. 3PL Pickup: Schedule a pickup with our third-party logistics partner to collect your gold from your location."
You must provide details such as the weight and type of gold you wish to sell. You are required to provide a photo of your fine gold and the certificate.
You will need to provide details such as the weight and type of gold you wish to sell. You are required to provide a photo of your fine gold and the certificate.
Yes, the minimum amount for buyback is 1 gram.
The buyback price reference is updated daily. For more information, please contact Treasury Customer Services.
The inspection and testing will be completed within 24 business hours after Treasury receives the fine gold.
Yes, we charge an assaying fee and an admin fee of 2% (a maximum of Rp 500,000) for processing the buyback. Our customer service will disclose applicable fees upon completing the assaying process.
Funds are credited to your account within two business days after we receive and verify your gold.
During the form completion process, you can select your preferred drop-off location from a list of authorized locations.
You will have the option to provide a different pick-up address if it is not the same as your current address.
Users can track their transactions exclusively through our customer service.
Treasury employ advanced security protocols to ensure your gold's safe and secure handling throughout the buyback process.
If you wish to cancel your buyback transaction, please contact our Customer Service. Charges will be applied, and our team will assist you with the cancellation process.
If you have any questions or need assistance, please contact our customer service team at [email protected] or +622127899700.
